Managed ICT Services

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Managed ICT services

Under ICT services we will manage everything under one service contract because ICT landscape is rapidly changing. This relates to outsourcing non-core business activities, process optimization, rethinking infrastructure strategy and maintaining IT infrastructure for delivering measurable business value. Xcloud support your business and help become more responsive to your current needs.

    IT consulting

Xcloud Team works with you to understand your business needs. We’re able to help get a baseline and design a road map for your business to technically align with the most modern technology that suits your needs. We will continually meet and advise, let us take the time to research & plan so you don’t have to. If you’ve got multiple technology need, let us take care of it for you.

    IT infrastructure support

We can manage everything for you from your network to your cloud. We deploy a scalable infrastructure to keep your business running regardless of where you need to work & how many employees you have. We’ll tailor a solution that fits your needs and vision of how work should get done. We are alerted any time something critical goes down regardless of the hour to resolve it in a timely manner.

    Help desk support

When you have a computer problem, we understand you come to a standstill. Our Help Desk is always ready to get you back up and running. When you call in you will always talk to a person and not a machine. Our Help Desk is fully staffed with experts to help resolve any issue from performance issue to infected computers. We will work as your in house IT Support so there’s only one number for support.

    Network Security

Cybersecurity is a major concern for all businesses. Xcloud will manage and measure everything to keep you safe from cyber threats. Because when an organization that fall prey to cyberattacks often find themselves crippled from the inside out, unable to deliver services or effectively address customer needs. Similarly, networks play a major role in internal processes, and when they come under attack, those processes may grind to a halt, further hampering an organization’s ability to conduct business or even resume standard operations.

    Disaster recovery

Your data is essential in running your business. When it’s lost because of an unanticipated natural disaster or even worse, it is stolen, you need to make sure you can recover that data so your business can continue to thrive and grow without losing clients and we will be there for you to support 24x7x365.

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